In the computer-aided dispatch (CAD) world, ArcGIS is known for providing the basis for mapping, geocoding, routing, and geographic lookup capabilities. Additionally, state and local governments are using ArcGIS to store and establish geographic records, communicate with stakeholders through powerful maps, and derive new insights in their data by using analysis. While developing a mature geographic information system (GIS) can take time, there are several ways that you can immediately leverage ArcGIS for meaningful tasks. In the next installment of the Emergency Call Taking and Dispatch webinar series, we provide a high-level overview to guide you in using ArcGIS Online to build a field app to collect and manage common place-names for a CAD geocoding system. By sharing the responsibility of updating common place-names, your agency will be able to update them quickly and record changes and observations while in the field. A better common place-names database means getting first responders to where they need to be, without mistakes. www.esri.com/publicsafety