As global connectivity and communications mobility increases, Next Generation 911 (NG911) augments the capabilities of a Public Safety Answering Point (PSAP), or 911 center, beyond voice into photos, videos, and text messages. With these updates, 911 systems will be reliant on GIS data. Roanoke County, with the cities of Roanoke and Salem, led the development of a regional PSAP database that supports local coordination via online accessibility and an established common framework to address boundary and jurisdiction ambiguity in support of NG911 efforts by leveraging the Esri platform, including portal to portal collaboration.
For more information, please visit: https://www.esri.com/en-us/landing-page/industry/public-safety/2018/cad-ebook