The City of Spokane, Washington used GIS to improve community engagement for their North Monroe Corridor Project, a revitalization and safety project for a major route in the city. Esri Story Maps were used to convey the project to stakeholders, city planners and the general public--with the map getting over 2,500 views with over 700 people responding to the survey about the project.
Learn more, here: https://storymaps.arcgis.com