Esri’s Utility Network model, (UN), represents a generational leap in GIS functionality and connectivity however utilities often are challenged in defining and realizing the ROI that a move to UN will bring them. With UN now in production at a few Gas and now Electric utilities, we are realizing the value utilities are taking advantage of across different operational areas. Based on recent experience, we will be presenting 4 of the most impactful opportunities Utilities can take advantage of when moving to UN, (Modern Network Management capabilities of the ArcGIS System).