The City of Raleigh, NC takes next-generation GIS applications to a new level. Whether it be digital twin, equity, real-time operations, or artificial intelligence, the city is innovating and succeeding with new approaches to GIS use across their organization. Mark Wittenburg, CIO, Beth Stagner, Assistant IT Director, and Jim Alberque, GIS and Emerging Technology Manager highlight their enterprise-wide approach to GIS adoption at the 2023 Esri Public Sector CIO Summit.