Imagine, rather than typing out questions about the specific zoning on a property or the crime rate around your neighborhood, that you were to ask your virtual assistant. That is exactly what the Nick O'Day, Chief Data Officer, City of Johns Creek, Georgia did to connect with citizens—in a way they weren’t expecting.The city combined its GIS open data portal, DataHub, with public engagement through Amazon's Alexa to unleash a unique citizen experience.
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